If you are familiar with the popularity of Shopify as an e-commerce platform, you cannot go wrong with its POS as it checks all the boxes for a competent POS system. Whether you are just starting out with Shopify, transitioning from another POS system to Shopify or you are expanding from e-commerce to start selling in person, Shopify’s POS is one of the best POS around. Shopify POS offers an excellent way to manage online and offline sales and marketing channels, keep a track of the inventory, streamline your processes and customer retention.

What is Shopify POS?

As you know Shopify is the leading player in the e-commerce industry, they branched out into the world of retail outlets with their launch of the Shopify POS app in 2013. Shopify POS is a cloud-based app that is specifically created for the brick and mortar stores. The app is available for both Android and iOS devices, enabling busines+9s owners to sell their products in-person from practically anywhere.

The beauty of this app is that it syncs automatically with your Shopify account, allowing you to track your product inventory, manage orders, accept payments and measure sales across multiple retail shops as well as your online store – all from the convenience of your smartphone or tablet device.

Pros of Shopify POS

Incredibly easy to use

Shopify POS is super easy to use thanks to its top-notch design. The app comes with an intuitive interface that makes both front-end and back-end features easy to understand. Any merchant that neither has the time nor the knowledge to go through complicated software can learn to use the app in minutes. Within a few clicks, you can add customer, import products, make a sale, generate reports and do much more. 

Features for multichannel sales and marketing

Shopify POS offers great features for multichannel selling to small business owners who wish to sell both in-person and online. Using Shopify POS, you can manage inventory, check out customers on the go, add products, accept payments, send receipts, offer discounts and sync all the orders across all the channels. You can also create social media and email marketing campaigns, set up the customer loyalty program and create performance reports of all the sales channels.

Plenty of app integrations

In Shopify POS, there is an app for nearly everything. From accounting and sales to payment, delivery, reward points, invoicing, order print, email marketing and discounts, there are ample apps to help you set up and promote your store. These apps together help you enhance the functionality of your Shopify POS system.

Flat-rate payment processing

No matter what Shopify package you choose, Shopify Payments are integrated by default. The Shopify payments are also compatible with Shopify POS systems. Unlike other credit card processing companies that charge quote-based rate or hidden fees, Shopify Payments come with flat-rate fees. So, regardless of what card your customers choose to use, the processing rate will remain the same.

Around the clock customer support

Another great advantage of using Shopify POS is the platform offers great customer help and support. Shopify provides 24/7 access to the customer support team if you need any assistance in using the app. You can reach out their customer service team through email, telephone or live chat. Moreover, there are plenty of useful video tutorials, extensive community forums and FAQs, to get help from.

Cons of Shopify POS

Needs specific hardware to run the POS system

If you plan to use Shopify POS for both in-person and online, you will need to purchase appropriate hardware, such as a POS card reader, receipt printer, cash drawer and barcode scanner that are compatible with the Shopify POS system. Without specific hardware, you won’t be able to use the system effectively. This can turn expensive if you are a new or small business owner, and don’t have enough budget to invest in the hardware.

Doesn’t work without an internet connection

Another area where Shopify POS falls short is in its offline functionality. In order to continue using Shopify POS, you will need reliable and stable internet connection. Without internet, you won’t be able to import or create products, manage inventory, sync orders or accept credit card payments. This can get really troublesome if you are selling from a remote market or rural area.

Quite expensive

Shopify’s POS pricing can be a concern for some retailers, especially small businesses. The most basic plan starts from $9 per month, but you will also be charged 2.7% for each transaction, and the transactions are limited to use of Shopify’s payment gateways only. More advanced POS plans offer lower transaction fees, but it can cost up to $299 per month.

Is Shopify POS a Right Choice for You?

If you are already selling online and wish to expand to a brick and mortar store, you should definitely consider switching to Shopify POS. Whether it be at a craft market, a food truck, pop-up shops, retail outlets or even from your home, the POS system can help you manage everything depending on your location. This platform will seamlessly sync all the product inventory and orders on your e-commerce store with your retail store. If you are new to Shopify POS, it is recommended that you consult Shopify experts who can help setup and configure the POS system, so you can focus on expanding your business and meeting business goals.