The California Consumer Privacy Act (CCPA) is a new law that gives consumers the right to know what personal data companies have collected about them and requests that this data be deleted. This law was enacted on January 1, 2020, and businesses must be prepared for the DSAR (data subject access request) process. Read on to see what the CCPA is and how your business can prepare for the DSAR process.

What Is the CCPA?

The California Consumer Privacy Act is a sweeping privacy law that was enacted in 2018 and went into effect on January 1, 2020. It provides Californians the right to know what data businesses have collected about them, how it is being used, and whether or not it has been sold to third parties. In addition, consumers have the right to request that their data be deleted. This act applies to any business that collects and stores data on California residents, regardless of where the business is located.

What Is Required Under the DSAR Process?

Under the CCPA DSAR process, businesses must provide a written response within 45 days of receiving a consumer’s request for information. The response must include all the personal data that has been collected about the consumer, how it is being used, and whether or not it has been sold to third parties. Businesses must also provide two separate methods for consumers to make their requests: via email and phone number.

How Can Your Business Prepare for the DSAR Process?

The CCPA’s DSAR process requires businesses to be prepared and organized in order to respond promptly and accurately. To prepare, it is essential to understand what data has been collected about each consumer, how it is being used, and who has access to it. This means businesses must have a system to track and store this data.

In addition, it is important to create clear policies and procedures for handling requests, including who is responsible for responding to requests and how long they are expected to take. Businesses should also ensure that their customer service representatives are knowledgeable about the CCPA and the DSAR process.

Lastly, businesses should create a mechanism for consumers to make their requests easily, such as an online form or email address dedicated solely to this purpose.

Conclusion

The CCPA is an important law that gives California residents control over their personal data. Businesses must be prepared for the DSAR process in order to comply with the law and protect consumer rights. By understanding what data has been collected, having a system for tracking it, creating policies and procedures for responding to requests, and providing an easy way for consumers to make their requests, businesses can ensure that they are prepared for the DSAR process.